Written by Patrick Zukeran

Dr. Zukeran presents a biblical worldview critique of the story by Mitch Albom, The Five People You Meet in Heaven. Albom’s story presents some interesting ideas about the afterlife, but falls far short of expressing a complete understanding of God’s description of heaven. It misses the importance of being created in God’s image, being redeemed to be able to spend eternity with our Creator, and the fellowship with God and all the saints for eternity.

Brief Synopsis

Eddie lives an insignificant life as a maintenance man for the rides at the Ruby Pier amusement park. One day a mechanical failure causes a fatal accident. Eddie rescues a young girl from her death but in the effort, he is killed. This is when the adventure begins.

Eddie enters heaven and discovers it is not a garden but a place where he will meet five people whose lives intersected with his in some significant way on earth, some readily known to Eddie and some unknown to him. These five explain the meaning of Eddie’s life and the purpose of heaven. Through this best-seller fictional story, The Five People You Meet in Heaven, author Mitch Albom teaches us his understanding of the meaning of life.

In heaven, Eddie learns five key lessons from the five individuals. First, every life is interconnected so each person impacts others throughout his or her lifetime in ways that may not be recognized. Second, we should live sacrificing for others, for such acts inevitably lead to good outcomes. Third, forgiveness is necessary to find inner peace. Fourth, love is a powerful virtue that lasts eternally. And finally, our life, as insignificant as it may seem, has a purpose.

Heaven is a place where we find inner peace with ourselves when we learn these lessons. Through this process, we are cleansed of negative thoughts and scars we carried in our lifetime and find true inner peace. After this, we will choose our heavenly dwelling. There we will wait for newcomers whose lives intersected ours on earth. We will be one of the five people they will meet as they learn the meaning of their life on earth.

What accounts for the popularity of Albom’s work? He addresses two life questions that every individual wrestles with and desperately seeks answers to: What is the meaning of my existence? and What happens after death? In a creative way, here is a story that offers significance to each person’s life and hope beyond the grave.

Albom is an excellent writer and is sincere in his effort. This story causes each one of us to wrestle with these key questions of our existence and eternal destiny, issues many choose to ignore but must inevitably face. He also teaches some valuable life lessons. For these reasons, the story is enjoyable and thought provoking.

But after reading the story, I found that Albom’s answers fall short of providing satisfactory solutions to every person’s dilemma. In some ways he gets us closer to the answer, but never really gets there. Christians will find that he gives us some appetizers, but fails to deliver the main dish. In what follows, I will present a biblical critique of this story and explain how Albom scratches the surface but never finishes the quest for meaning, significance, and eternal hope.

The Quest for Meaning

What is the meaning of my existence? Does my ordinary life make a difference? Will I look back on my life with regret, feeling that I contributed nothing significant in my lifetime? These are issues most people ask throughout their lifetime and seek answers for.

In The Five People You Meet in Heaven, Mitch Albom teaches that one does not have to be famous or powerful to impact the lives of others. Every person who has understanding can know his or her life was worthwhile.

In Albom’s story, the meaning of life comes from understanding that everyone’s life is interconnected. Therefore, even small decisions and actions we take can significantly affect the lives of others. In a CBS interview, Albom stated, “I think the meaning of life is that we’re all kind of connected to one another. I’m living proof of the influence that one person can have on other people. Look at what Morrie did for me talking to me. And I wrote a book to try to pay his medical bills and went from one person to another person and people come up and say your book changed my life. How did that happen? I’m convinced that everybody has an effect on everyone.”{1}

It is true that our life does affect others, some in very significant ways. However, we are still left empty at the end of the novel because Albom’s proposed solution falls short of providing ultimate meaning for our existence.

In the story, the main character Eddie learns in heaven that he impacted the lives of others both positively and negatively, often unintentionally. Knowing our life led to another’s tragedy or greater enjoyment still begs the question, “So what?” It may feel good temporarily to know I made a difference, but that will not bring everlasting satisfaction. Why should we care if our lives affected others? Before we can answer the question, “What is the meaning of life?” we must first answer the question, “Why were we created?”

If we are a cosmic accident as Darwinian evolutionary theory teaches, there is no intended purpose for our existence. Therefore, our lives have no ultimate meaning, and impacting the lives of others is meaningless, for our final destiny is extinction.

If God created us for a purpose, then we need to find out why He created us. The answer to the meaning of life is directly tied to the origins question. Since Albom does not answer the origin question, he cannot provide an adequate answer for the meaning of life question. The Bible teaches that we were created by God to love Him, love others, and fulfill His calling upon our lives. Any answer that does not include God as a centerpiece of the answer will fall short, and Albom basically leaves God out of his version of heaven.

Albom’s Heaven

Could the traditional Christian view of heaven be wrong? Albom gives us a very different picture. Albom developed his idea from a story his uncle, Edward Beitchman, told him when he was a child. One night his uncle was lying near death and woke up to see his deceased relatives standing at the foot of the bed. When asked, “What did you do?” his uncle responded, “I told them to get lost. I wasn’t ready for them yet.”{2} Albom remembered this story and began to develop his concept of heaven for the story.

Albom states, “Somewhere, swimming in my head, was the image my uncle had given me around that table, a handful of people waiting for you when you die. And I began to explore this simple concept: what if heaven was not some lush Garden of Eden, but a place where you had your life explained to you by people who were in it—five people—maybe you knew them, maybe you didn’t, but in some way you were touched by them and changed forever, just as you inevitably touched people while on earth and changed them, too.”

His idea that heaven is a reunion with five people who explain the meaning of your life is masterfully pictured in this work. With each encounter the main character Eddie is taught a new lesson that puts the pieces of his earthly life together so that it begins to make sense. Some lessons bring joy, others bring remorse, but the pain is a cleansing process that results in inner peace. After this, individuals will choose their happiest moment on earth and that will be their eternal abode where they await the opportunity to teach a recently deceased newcomer the meaning of that person’s life.

If heaven was a place similar to Albom’s story, we would be very disappointed, for it is too small and shallow. Our souls are much bigger than this. How quickly we would get bored once we discovered the impact our life made and then spent eternity in a heaven we dream up for our pleasure. Earthly pleasure becomes painful when we get too much of it. The heaven described in the Bible is very different from this earth. Our joy is not wrapped in repeating earthly pleasures but is found in a person, Jesus Christ, who is the center of all creation. Our present earth is fallen and suffers the effects of sin. In heaven, sin and its consequences are not present.

God is the main focus in heaven, but unfortunately, in Albom’s story, God plays a very small role. Psalm 16:11 states, “You have made known to me the path of life; you will fill me with joy in your presence, with eternal pleasures at your right hand.” Only a heaven created by and centered on God will be big enough for our soul.

Do All People Go to Heaven?

Albom’s bestseller presents a new and creative vision of heaven. I agree with Albom that there is a heaven and an existence beyond the grave. However, it appears that Albom implies that everyone will go to heaven, and with this I disagree.

Albom portrays realistic characters in his story, none of whom lived a perfect life. All are guilty of some sin and negative behaviors that have consequences, some greater than others. There is some remorse when individuals in heaven learn how their actions caused negative results, but there is not a just payment for their sin.

Albom appears to assume that everyone will eventually find peace when they learn their lessons from the five people they meet. Although this is a comforting note, it is not what the Bible teaches. Albom’s story doesn’t reveal the dilemma facing all human beings: sin, failing to perfectly live up to God’s perfect standard. It is because of sin that the Bible teaches that not everyone can enter heaven. Jesus states in Matthew 7:13, “Enter through the narrow gate. For wide is the gate and broad is the road that leads to destruction, and many enter through it. But small is the gate and narrow the road that leads to life, and only a few find it.”

The reason is found in the biblical understanding of human nature and God’s nature. Man is sinful while God is holy, perfect, and without sin. The Bible teaches that all are guilty of sin and cannot enter into the eternal presence of a holy and just God. Romans 6:23 states, “For the wages of sin is death, but the gift of God is eternal life in Christ Jesus our Lord.” What is required is a perfect savior who will pay the price for sin. Albom does not deal with the true nature of God, man, heaven’s purpose, man’s dilemma of sin, and the solution that God freely offers.

The Bible also teaches that there is a price for rejecting God’s gift of grace, Jesus Christ. Jesus states, “For God did not send his Son into the world to condemn the world, but to save the world through him. Whoever believes in him is not condemned, but whoever does not believe stands condemned already because he has not believed in the name of God’s one and only Son” (John 3:17-18). All who reject Christ cannot stand before a holy God, and will be separated from Him eternally in Hell.

Fiction can often teach principles that are true. However in this work, Albom’s foundational idea of heaven misses the mark because he does not present a proper understanding of human nature and God’s holiness.

The People You Will We Meet In Heaven

Who will we really meet in heaven? Our answer is revealed in the Bible, the Word of God. The Bible is proven to be God’s inspired word through miraculous confirmation and the testimony of Jesus Christ the Son of God. Jesus confirmed His claim to be God through His miraculous life and resurrection, and He affirms the authority of the Bible. The truth about heaven then is revealed not in a novel but in this divine revelation.

The next people we will meet in heaven are the saints of all the ages past (Rev. 7:9 and 19:1). There will be more than five; there will be a multitude! Along with them will be the angelic host.

Will we understand the meaning and see the impact of our life on earth? We will know everything about our life and much more. We will come to a full understanding of God’s plan for all of creation. Only then will we see how our lives played a role in God’s overall plan. We will see things from a renewed perspective because our minds will be transformed and freed from the limitations that resulted from sin. 1 Cor. 13:12 states, “Now we see but a poor reflection as in a mirror; then we shall see face to face. Now I know in part; then I shall know fully, even as I am fully known.” If we knew the glory of the real heaven, we would say Albom’s, and any human attempt to describe heaven, is too small.



  1., The Early Show, “Five People You Meet In Heaven,” Sept. 25, 2003,
  2. The Five People You Meet in Heaven Web site,, 5/25/2005


© 2005 Probe Ministries

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Dr. Patrick Zukeran, former Probe staffer, is the founder and Executive Director of Evidence and Answers, a research and teaching ministry specializing in Christian apologetics, the defense of the Christian faith. He is the host of the radio show Evidence and Answers ( Pat is the author of several books including The Apologetics of Jesus co-authored with Norman Geisler; God, Eternity, and Spirituality (ed.); and Unless I See . . . Is There Enough Evidence to Believe? Pat is a popular conference speaker and he also serves as an adjunct faculty for several colleges and institutes worldwide. He earned a B.A. from Point Loma Nazarene University, a Master of Theology (Th.M.) from Dallas Theological Seminary, and a Doctorate of Ministry (D.Min.) in Apologetics from Southern Evangelical Seminary. Pat lives in Honolulu, Hawaii and can be reached at [email protected].

About Probe Ministries

Probe Ministries is a non-profit ministry whose mission is to assist the church in renewing the minds of believers with a Christian worldview and to equip the church to engage the world for Christ. Probe fulfills this mission through our Mind Games conferences for youth and adults, our 3-minute daily radio program, and our extensive Web site at

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